DORA Compliance with ServiceNow IRM & SecOps
Fortuna Services implemented ServiceNow IRM + TPRM + SecOps for a multinational insurance group to achieve DORA compliance across 30 countries.
Challenge
The client needed to meet the EU Digital Operational Resilience Act (DORA) requirements across 30 jurisdictions and 50 + subsidiaries. Manual tracking and disconnected systems created visibility gaps and audit risks.
Solution
Fortuna Services implemented a unified ServiceNow IRM and SecOps framework.
- Mapped DORA requirements to ServiceNow controls library.
- Automated third-party risk assessments (TPRM).
- Integrated incident response data from SIEM tools.
- Delivered executive dashboards for real-time risk monitoring.
Result
- Full DORA compliance ahead of deadline.
- Continuous risk monitoring across 50 entities.
- Reduced audit preparation time by 70 %.
“With Fortuna and ServiceNow IRM we finally see our compliance posture in real time.“
— Chief Risk Officer